Startel is extremely proud of the customers who use our products and achieved ATSI honors this year in Denver. This year’s winners are listed below! Year One: Front Desk – Bellingham, WA Year Two Bronze: Answering365 – Los Angeles, CA Year Five Gold Jefferson County...
Of course, you can ask your colleagues what headsets they prefer in their call center… but the more you know about the features and capabilities of USB headsets, the more impactful your purchase will be. Here is some insight to help guide your purchase: Initial...
Matt Bogan is the product manager for Startel, a leading provider of best-in-class contact center solutions. He has been involved in the contact center industry for over fifteen years. The following is an article featuring our own Matt Bogan that appeared in the...
Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10: If you are having trouble with your agent’s microphone features, the following information can help you troubleshoot and resolve issues. One of the very first things to do is make...
Vince Vitale is the marketing director for Startel, a leading provider of best-in-class contact center solutions. He has over fifteen years of marketing experience in education, urgent care, and the call center industries. Before his years in marketing Vince worked in...
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