Ready to serve your needs, NOT our own!
Brian Stewart, Chairman & CEO
Brian became Chairman when he acquired Startel Corporation in October 2011. Brian is responsible for providing the leadership and vision for the future. Brian, along with the senior management team, is responsible for executing that strategy.
Prior to acquiring the company, Brian was a long time Startel customer and user of its leading edge software technology. Brian is a serial entrepreneur who owns and operates over two dozen businesses which employ almost 500 professionals across the United States that serve clients in 81 countries around the world.
Brian is both a US Army and Law Enforcement Veteran and is involved in many civic, philanthropic and industry organizations. He is also actively engaged in politics and believes in giving back to his community.
Renita Dorty, COO & Chief Customer Officer
Renita joined Startel in 2018. As a former customer of Startel, she brings 13 years of experience to her role! One of her primary responsibilities is ensuring that we develop products which increase efficiency and revenue opportunities for our customers operations. Renita’s energy and enthusiasm for the TAS and Contact Center industry combined with her background in Customer Service ensures we stay customer focused and continue to evolve with changing technologies. One of Renita’s favorite aspects of her position is interacting directly with our customer base and helping them conquer an operational challenge or utilize a new piece of technology.
Margaret Lally, Senior Director of Operations & Technical Services
Margaret joined Startel as a Senior Systems Engineer and Support Manager in 1998 and has served as Senior Director of Operations and Technical Services since 2005. She oversees all operations, including staffing, inventory, and scheduling, building and testing of new systems as well as repair and testing of legacy systems. Margaret is also responsible for technical services, including staffing, project planning, implementation and training. In addition, she acts as a liaison to research and development and quality assurance.
Alan Hartmann, Director of Software Development
Alan joined Professional Teledata (PTD) in 1997, following the merger of Tele-Data Systems and Professional Inbound, and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Software Development for PTD, Alan draws upon his 40+ years of software engineering experience and 33 years of contact center and business management experience to oversee all current and future product development of the PTD product line.
Jim Graham, Director of Special Operations
Jim co-founded Professional Teledata (PTD) in 1993 and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Special Operations for PTD, Jim draws upon his 30+ years of computer and software development experience and 23 years of contact center experience to oversee all operations and technical services for Professional Teledata.
Dianxun Xu, Senior Director of Engineering & Innovation
Dianxun joined Startel in 1998 as a Senior Software Engineer. He was promoted to Manager of New Product Development in 2000 and responsible for developing a new generation of software (Startel CMC). In 2005, Dianxun was named Director of Research & Development and was responsible for overseeing all product development for Startel.
Richard Pettitt, Director of Engineering, Research & Development
Richard joined Startel in 2007 as a Software Engineer. He was promoted to Senior Software Engineer in 2008 and then to Manager of New Product Development in 2009. In 2019, he became the Director of Engineering, Research and Development. In this role, he oversees the Engineering Department and all software development for Startel.
Richard Fung, General Manager – Alston Tascom
That’s just a few of the many people who are happy to add that personal touch whenever your contact center needs it!
Join a team that is interested in your contact center’s success!