

Appointment Scheduler & Reminder for Call Centers: Provide Cost-Effective Service while benefiting from an additional revenue stream!
With Startel’s cloud-based Appointment Scheduler & Reminder solution designed specifically for call centers, you can offer your clients a professional booking system that will enable them to focus more effectively on their business and their customers. By utilizing the Startel Appointment Scheduler and Reminder, your agents can effortlessly schedule your clients’ appointments quickly, accurately, and on the first call. Consequently, by providing this valuable service, your clients will experience fewer no-shows and enhanced efficiency. In turn, your business will see increased revenue and heightened customer satisfaction. Furthermore, with the Startel Appointment Scheduler & Reminder, users can:
ACCESS APPOINTMENT SCHEDULER & REMINDER ANYTIME, ANYWHERE
As a cloud-based application, Startel’s Appointment Scheduling software is accessible to users and their clients 24/7. This continuous availability allows for the secure booking of appointments from the convenience of your mobile device, tablet, or personal computer. Consequently, users can take advantage of this feature to manage appointments seamlessly and efficiently at any time.
MAXIMIZE PROFITS BY OFFERING CLIENTS AN ADDITIONAL SERVICE
Enhance the range of services you provide to your clients with Startel’s Appointment Scheduling solution. Startel offers this solution to its Contact Management Center customers as an added service, which not only benefits their business but also serves as an additional revenue source. Furthermore, it is available as a stand-alone hosted solution, offering flexibility for various business needs.
OWN THE CLIENT RELATIONSHIP BY PRIVATE LABELING SOFTWARE & BILLING
We view Startel’s solutions and services as an integral, though often invisible, extension of our users’ businesses. Consequently, we offer private labeling for our Appointment Scheduling software to seamlessly integrate with our users’ branding. Additionally, we do not bill our users’ clients directly; instead, users can rely on Startel’s detailed client usage reports to accurately bill their clients for appointment scheduling services. This approach ensures a smooth and personalized experience for both users and their clients.
HELP YOUR CLIENTS REDUCE NO-SHOWS AND GENERATE MORE INCOME
Automated email confirmations and reminders are sent at the date and time specified by your client, ensuring ample advance notice and significantly reducing the likelihood of no-shows. Furthermore, both users and clients can view confirmations, reschedules, and cancellations on a daily basis. This transparency helps maintain smooth operations and keeps everyone informed.
LEVERAGE STARTEL’S SIGNIFICANT INFRASTRUCTURE FOR 24/7 SUPPORT
Startel’s Appointment Scheduling application delivers all the benefits of Software as a Service (SaaS) while preserving the integrity of the contact center’s business model. Moreover, our software is hosted in a co-location facility on secure, dedicated servers with full redundancy. This setup ensures both high performance and reliability, safeguarding the integrity and availability of your scheduling services.
CONTROL ACCESS TO APPOINTMENT SCHEDULER & REMINDER
Startel’s Appointment Scheduler software enables users to customize access roles and manage who can access various features and functions. Additionally, event logs meticulously track all system and user activity. This comprehensive tracking ensures that administrators can monitor usage and maintain control over the scheduling process, enhancing both security and operational oversight.
To learn more about Startel Appointment Scheduler, download our solution brief.