We know the transition process can be one of the biggest fears for a contact center looking to make the switch to a new platform.  It can be especially challenging for agents as they try to navigate through an unfamiliar workspace.  With Startel’s Flexible Agent Interface, agents can customize their workspace to match what they have become accustomed to.  Since the interface is so easy to use, it minimizes new agent training time as well.

With Flex, ALL of your agents will be ready to win with less training than ever before!