Of course, you can ask your colleagues what headsets they prefer in their call center… but the more you know about the features and capabilities of USB headsets, the more impactful your purchase will be. Here is some insight to help guide your purchase: Initial...
Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10: If you are having trouble with your agent’s microphone features, the following information can help you troubleshoot and resolve issues. One of the very first things to do is make...
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