CONTACT CENTER SOFTWARE THAT DELIVERS HAPPINESS TO YOUR CUSTOMERS!
Startel Contact Center Solutions use smarter technology, stronger partners, and expert guidance to bring your contact center’s production and customer satisfaction to the next level!
We offer robust functionality that’s easy to train!
The Startel Contact Management Center (CMC) is a Windows-based, multichannel platform. Our software combines queuing and routing processes, scripting and dispatching. We also support real-time monitoring/reporting for healthcare telephone answering services, contact centers, and other industries.
The transition process can be one of the biggest fears for a contact center looking to switch to a new platform. As a result, it can be challenging for agents as they try to navigate through an unfamiliar workspace. With Startel’s Flexible Agent Interface, agents can customize their workspace to match what they have become accustomed to. You can cut agent training time because it is so easy to use!
The Startel CMC RestAPI allows custom designed software to request information directly, in real time from your CMC database. This allows you or your customer to create custom applications to meet specialized needs. Startel’s API is integrated with Zapier which empowers you to automate your work across 5,000+ apps!
Solutions
You need relevant solutions regardless of what stage of growth you’re in. Startel provides the latest innovation and guidance moving the industry!
Industries
No matter what type of answering you do now or where your journey takes you. Startel has the contact center solutions you need to succeed!
Services
We customize solutions for every customer. Our services are centered on our commitment to innovation as well as continued learning and ultimately your success.
Bring Happiness To Your World!
Relevant solutions no matter the stage of your growth!
Genuine customers who simply love our product…
Startel’s Product
Click on the video above to watch real customers discuss how much they love using Startel’s CMC with Flexible Agent Interface!
Startel’s People
Click on the video above to watch real customers discuss what makes Startel stand out within the industry!
Startel’s Guidance
Click on the video above to watch real customers discuss Startel’s forward guidance and technological advancements!
OUR INTEGRATIONS
