An Enhancement, Not a Replacement!
Contrary to common concerns, Startel views AI as a tool for augmenting human capabilities rather than replacing them. By leveraging StartelAI, businesses can enhance client satisfaction and boost profitability, ensuring they stay competitive while enhancing the work environment of your live agents in the process. For those aiming to transform their contact center operations, StartelAI offers a clear path to greater efficiency, lower costs, and improved customer satisfaction.
Your Answer to Instant Scalability & Quality
More connections made with better outcomes delivered.
That principle guided the StartelAI team as they set out to revolutionize the call center industry. Startel Artificial Intelligence isn’t here to replace the human touch that defines exceptional service — it’s here to enhance it. Our AI solutions empower agents with intelligent tools that amplify agility, empathy, and efficiency — enabling every interaction to become a more compassionate, effective, and memorable client experience.
No more robotic menus or endless hold music.
Your customers deserve real engagement — even when agents are unavailable. They are “done” pressing buttons and listening to generic reassurances about how “important” their call is. There’s a better way to connect. Discover modern AI-driven solutions that handle missed calls with empathy and intelligence — enhancing customer interactions and making every touchpoint count.
Built for Call Centers. Trained for Success.
Most AI systems claim to understand your business — ours was built for it. StartelAI’s virtual receptionists learn your scripts faster, perform to industry standards, and come backed by a Personal AI Engineer to ensure flawless setup. Unlike some vendors, Startel will never bypass your contact center or market StartelAI directly to your clients. Your team — and your customer relationships — always come first.
With So Many Benefits StartelAI Sells Itself!
It's the Ultimate Assistant!
No more unanswered calls! With your Virtual Agent handling initial interactions, your live agents can focus on providing personalized attention to more critical calls.
We Set It Up For You!
StartelAI is offered as a comprehensive service, meaning Startel handles all the hard work and implementation for you. And, as with all Startel products, you’ll benefit from our renowned single point of contact customer service—no runarounds, no passing the buck!
It's Customizable!
StartelAI is fully customizable to align with your contact center scripts and protocols. Additionally, you can select from a wide range of voices to ensure the right tone for your specific needs.
It's Dependable!
With StartelAI, you only pay for the service when you actually use it. It never calls in sick, takes a vacation, or misses a shift. You don’t have to worry about snowstorms, hurricanes, power outages, or internet issues affecting your operations. StartelAI is always reliable and ready to support you whenever you need it.
Increased Live Agent Productivity
By using StartelAI to manage the initial stages of your calls, you can redeploy your existing staff to handle urgent situations and other high-priority calls that require personal attention.
Increased Profitability
By using StartelAI to manage the initial stages of your calls, you can redeploy your existing staff to handle urgent situations and other high-priority calls that require personal attention.
Adaptable Across All Industries!
There are many different ways StartelAI is currently being used. Among them are Message Taking, Intake Calls, Appointment Reminders, Employee Call-off Lines, Tier 1 Technical Support, Event Information, General Questions and much more!
IT Industry
Employment Services
Healthcare
Trades
Hospitality
Schedule A Demo!
There's no better way to know that Startel is the best intersection between power and ease of use until you see our products in action. Schedule a demo today to future proof your call center for a successful tomorrow!
Boost Agent Performance and Safeguard Against Call Volume Surges with these StartelAI products!
StartelAI: Emcee AI Virtual Agent
When call volume spikes or staffing is low, Emcee Virtual AI Agent steps in to answer calls, gather information, route appropriately, and handle routine interactions. This allows live staff to focus on more complex issues, should they arise.
StartelAI: Agent Assist
Startel AI Agent Assist provides agents with real-time suggestions and information during calls, helping them respond quickly and accurately to customer inquiries. By analyzing customer tone and language, AI can provide insights into customer sentiment which in turn helps agents tailor their responses appropriately.
StartelAI: Omnichannel Chatbot
The chatbot can handle customer inquiries around the clock, providing instant responses and support, which improves customer satisfaction. By functioning across multiple platforms—such as websites, social media, and messaging apps—the chatbot ensures a consistent customer experience regardless of where the interaction begins.
StartelAI: Transcription
Gain deeper insights from every conversation with StartelAI Transcription. With AI transcription your call center can instantly convert spoken dialogue into accurate, real-time text. Empower your agents to stay fully engaged with customers while our AI handles the note-taking — improving efficiency, accuracy, and customer satisfaction.
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Schedule A Demo!
There's no better way to know that Startel is the best intersection between power and ease of use until you see our products in action. Schedule a demo today to future proof your call center for a successful tomorrow!