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The Customer Spot
Tech Support
  • About Us
    • Our Industries
    • Our History
    • Our Team
    • Our Client Experiences
    • Our Career Opportunities
    • Why We May NOT Be A Good Fit…
  • Contact Management Center
    • Cloud-Based Contact Center
    • Premise-Based Contact Center
  • Solutions
    • SoftSwitch
    • Flexible Agent Interface
    • PocketVantage
    • CMC RestAPI
    • SafetyNet
    • Web Portal (IntelliSite)
    • Appointment Scheduler & Reminder
    • Dashboard
    • Metrics
    • Voice Logger
    • Voice Services
    • Total Billing Solution
  • Messaging
    • Short Message Service
    • SM+
    • Secure Message Gateway
    • GenIMX
  • Resources
    • The Customer Spot
    • Services
    • Events
    • News and Blog
    • The Startel National Users Group
    • Partners
    • Privacy Policy
    • Terms & Conditions
  • Contact
  • Schedule A Demo
LOOK TO THE FUTURE: How to stay ahead of the game in the call center industry!

LOOK TO THE FUTURE: How to stay ahead of the game in the call center industry!

by Vince.Vitale@bwstewart.com | Jun 9, 2023 | Contact Center Software

By Matt Bogan: In July of 1955, Tomorrowland opened at Disneyland in Anaheim, California. At the time, Walt Disney, an enthusiastic futurist, said “scientists today are opening the doors of the Space Age to achievements that will benefit our children and generations...
Improved Customer Care through Startel:

Improved Customer Care through Startel:

by Vince.Vitale@bwstewart.com | Aug 10, 2022 | Benefits Of Startel, Case Study, Startel National Users Group

By Endicott Call Center Staff The impact Startel has had on the processes of Endicott Call Centers is reflected in our ability to manage client interactions at such a professional level. For over 35 years, this multichannel platform has enabled us to reach peak...

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