Test Emcee Yourself!

 

There are 4 phone numbers below that are pre-programmed to interact in with you in different use cases.  Please read the scenario descriptions below to familiarize yourself before making the call.

Sales

Call the number below to interact with a bot that is programmed for a sales call. This bot can handle prospective customer inquiries and seamlessly integrate with the contact center’s CRM.  The bot is set up to notify sales teams of new leads in real time.  This way front-end agents can stay focused on revenue-generating calls while still capturing and nurturing new leads effectively.

Collected Information

  • Name
  • Company Name
  • Contact Number
  • Account #
  • Email Address
  • Need

 

To test the bot, dial the number below…

XYZ Tree Service

When Hurricane Helene ravaged the Southeastern United States, one tree service armed with a StartelAI Virtual Agent was ready for the inevitable surge in call volume.  Our AI-driven solution handled the influx of calls, manage customer expectations, and prevented repeat calls, so that agents could focus on urgent issues while ensuring customers receive timely updates and reducing unnecessary call volume.  This bot has the exact same programming used during the early days after the storm.

Collected Information

  • Name
  • Primary Number
  • Secondary Number
  • Address
  • Marketing Source
  • Need

To test the bot, dial the number below…

Product Helpdesk

The following bot is intended for use in a prospective incoming customer service call.  It will match customers to a directory using their last name and also retrieve a product number.  The bot will then streamline customer interactions by automatically collecting key information.  Finally the bot will efficiently schedule service requests.

Collected Information

  • First Name
  • Last Name (For directory lookup use D-O-E or B-L-A-K-E)
  • Company Name
  • Contact Number
  • Model #
  • Issue
  • Service Date

 

To test the bot, dial the number below…

ABC Drive Right Call-Off Line

A business that operates 24/7, uses the Startel Emcee AI-driven bot to collect employee call-off information, department number, and immediately notifies the supervisor, so that the process is efficient, and employees receive prompt confirmation without the need for human intervention.

Collected Information

  • Name
  • Absence Type
  • Department (100 – 200 – 300 – 400 – 500 – 600 – 700 – 800 – 900)
  • Coverage
  • Return to Work Date

 

To test the bot, dial the number below…

Sample Our Library Of Voices!

 

Other voice options are available including custom voices that can sound like your agents.

Set up a demo today and find out more!

Male Voices

Female Voices

Click Below to Visualize Emcee Working in an Employee Call Off Line Setting!

 

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