The Best Intersection Between Power & Ease Of Use!
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Let Agents Be Agents!
Enhance your work environment with Startel’s easy yet powerful contact center software.
Unlike other contact management software, Startel prioritizes both agent empathy and efficiency. Our advanced technology, reliable partnerships, and expert guidance are designed to empower your agents, enhancing their performance and improving the overall customer experience. Keep scrolling to discover how Startel Contact Center Software can elevate your contact center operations!
Maximize live agent agility & abilities with StartelAI, contact center artificial intelligence powered by one of the only AI services designed specifically for contact centers. Your center will be able handle more calls than ever & while giving agents an advantage towards providing the most productive and positive experience possible for your customers.
The Startel CMC RestAPI enables custom software to access your CMC database in real time, providing immediate information retrieval. This flexibility allows you or your customers to develop tailored applications to address specific needs. Additionally, Startel’s API integrates seamlessly with Zapier, unlocking the ability to automate workflows across over 5,000 apps!
The Startel Contact Management Center (CMC) is a versatile Windows-based platform designed for multichannel operations. Our software integrates queuing, routing, scripting, and dispatching into a cohesive system. It also offers real-time monitoring and reporting capabilities, making it ideal for healthcare telephone answering services, contact centers, and various other industries.
Transitioning to a new contact center platform can be daunting, especially when agents face the challenge of adapting to a new workspace. Startel’s Flexible Agent Interface works to alleviate this concern by allowing agents to customize their workspace to align with their familiar environment. Because of this intuitive design training time is significantly reduced, making the transition smoother and more efficient.
Solutions
No matter what stage of growth your contact center is in, Startel offers cutting edge innovation to keep pace with your evolving needs.
Industries
Regardless of your current answering service or where your journey leads, Startel has the contact center solutions you need to succeed.
Services
We tailor our solutions to meet the unique needs of each customer. Our services are driven by a commitment to innovation, continuous learning, and your ultimate success.
Schedule A Startel Contact Center Software Demo Today!
Here’s what our customers will tell you!
We went to the Startel hosted system about 5 years ago and we will never look back! It’s the best thing we ever did!
Have been on Startel Hosted for over a year and love it! Startel takes care of all the updates. I have cut my IT dollars down to almost nothing and have little to no problems. We save on IT, PGE, virus protection, no server’s having to be purchased every so many years and no headache thinking about equipment in my back room. We love Startel and would never go back!
We moved to the Startel Hosted System in February of 2022. The cut over went extremely smooth. I don’t think we even missed one call!
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