STARTEL NEWS AND BLOG POSTS
Keep Up To Date With Startel News And Blog Posts!
Here, you’ll find the latest updates, insightful articles, and expert perspectives on everything related to contact center technology and customer experience. Startel News And Blog Posts is designed to keep you informed about industry trends, innovations, and best practices that can help elevate your contact center operations. Whether you’re a seasoned professional or new to the field, our content aims to provide valuable information and actionable strategies to enhance your contact center’s performance. Dive in to Startel News And Blog Posts and explore how Startel’s solutions can empower your team and transform your customer interactions!
Startel Spotlight – Alan Hartmann 2022 Allen Kalik Award Recipient
Earlier this year Startel held the 2022 Startel National Users Groups Conference and it was an inspiring event. Users were able to network, share ideas and learn new techniques. We also presented the 2022 Allen Kalik Award! This years winner was Alan Hartman. We...
Improved Customer Care through Startel:
By Endicott Call Center Staff The impact Startel has had on the processes of Endicott Call Centers is reflected in our ability to manage client interactions at such a professional level. For over 35 years, this multichannel platform has enabled us to reach peak...
Startel Spotlight – Ryan Chinoski, 2021 Don Berry Award Recipient
By Vince Vitale: Earlier this year, Startel held the 2022 Startel National Users Groups Conference, and it was an inspiring event. Users were able to network, share ideas, and learn new ways to increase revenue and efficiency on their Startel CMC software. The 2021...
9 Contact Center Writing Tips For Content Writers From The Guy Who Literally Wrote The Book On The Call Center Industry
You’ve created a beautiful contact center website. It passes all the website grading tests with flying colors. Now comes the final piece in the puzzle that will still likely remain a mystery once it’s all said and done. You’ve got to bring in the bodies. Just...
Congratulations To The 2022 ATSI Award Winners Who Use Startel!
Startel is extremely proud of the customers who use our products and achieved ATSI honors this year in Denver. This year’s winners are listed below! Year One: Front Desk – Bellingham, WA Year Two Bronze: Answering365 – Los Angeles, CA Year Five Gold Jefferson County...
Things To Consider When Purchasing USB headsets
Of course, you can ask your colleagues what headsets they prefer in their call center… but the more you know about the features and capabilities of USB headsets, the more impactful your purchase will be. Here is some insight to help guide your purchase: Initial...
5 Steps To Embrace Call Center Statistics
Matt Bogan is the product manager for Startel, a leading provider of best-in-class contact center solutions. He has been involved in...
Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10
Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10: If you are having trouble with your agent’s microphone features, the following information can help you troubleshoot and resolve issues. One of the very first things to do is make...
Peter Lyle DeHaan Contact Center Futurist
Vince Vitale is the marketing director for Startel, a leading provider of best-in-class contact center...
The Truths Of System Hardening
Today you must take initiative to deal with security and system hardening. Flying under the radar, hoping and praying you will be okay, is no longer an option. Cybercrime is exploding. Crimes like exfiltration, ransomware, extortion, and sale of personal data are on...